Service - RemoteAssistantTicket
Java Class
com.omnissa.vdi.vlsi.binding.vdi.helpdesk.RemoteAssistantTicket
See also
Since
Horizon 7.2
Service Description¶
The service for fetching Microsoft Remote Assistant ticket.
Methods
Methods defined in this Service: RemoteAssistantTicket_Get
Get a Microsoft Remote Assistance ticket by session Id.
Privileges
| Privilege | Description |
|---|---|
| REMOTE_ASSISTANCE | privilege is required to get a Microsoft Remote Assistant ticket. |
| MACHINE_MANAGEMENT | is sufficient to get Microsoft Remote Assistant ticket. |
Parameters
| Name | Type | Description |
|---|---|---|
| _this | ManagedObjectReference | A reference to the RemoteAssistantTicket used to make the method call. |
| id | SessionId | SessionID to get a Microsoft Remote Assistance ticket for. |
Return Value
| Type | Description |
|---|---|
| RemoteAssistantTicketInfo | The Microsoft Remote Assistant ticket |
Faults
| Type | Description |
|---|---|
| EntityNotFound | Thrown if any specified entity cannot be found. |
| InsufficientPermission | Thrown if the user does not have sufficient permission to perform the operation. |
| InvalidArgument | Thrown if any specified argument is invalid. |
| InvalidType | Thrown if the type of any specified argument is invalid. |
| UnexpectedFault | Thrown if an unexpected error occurs while performing the operation. |
Events
| Event | Description |
|---|---|
| ADMIN_SESSION_REMOTE_ASSISTANT_TICKET | For local sessions, if a Microsoft Remote Assistant ticket is successfully obtained. |
| ADMIN_SESSION_REMOTE_ASSISTANT_TICKET_FAILED | For local sessions, if unable to obtain a Microsoft Remote Assistant ticket. |
| VLSI_FEDERATED_DESKTOP_SESSION_REMOTE_ASSISTANT_TICKET_REQUEST_SENT | For remote sessions, if a request was successfully made to obtain a Microsoft Remote Assistant ticket. |
| VLSI_FEDERATED_DESKTOP_SESSION_REMOTE_ASSISTANT_TICKET_REQUEST_SEND_FAILED | For remote sessions, if a request could not be made to obtain a Microsoft Remote Assistant ticket. |
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