Service - RemoteAssistantTicket

Java Class

com.omnissa.vdi.vlsi.binding.vdi.helpdesk.RemoteAssistantTicket

Service Description¶

The service for fetching Microsoft Remote Assistant ticket.

Methods

Methods defined in this Service: RemoteAssistantTicket_Get

Get a Microsoft Remote Assistance ticket by session Id.

Privileges

Privilege	Description
REMOTE_ASSISTANCE	privilege is required to get a Microsoft Remote Assistant ticket.
FEDERATED_SESSIONS_MANAGE	is sufficient to get Microsoft Remote Assistant ticket.

Parameters

Name	Type	Description
_this	ManagedObjectReference	A reference to the RemoteAssistantTicket used to make the method call.
id	SessionId	SessionID to get a Microsoft Remote Assistance ticket for.

Return Value

Type	Description
RemoteAssistantTicketInfo	The Microsoft Remote Assistant ticket

Faults

Type	Description
EntityNotFound	Thrown if any specified entity cannot be found.
InsufficientPermission	Thrown if the user does not have sufficient permission to perform the operation.
InvalidArgument	Thrown if any specified argument is invalid.
InvalidType	Thrown if the type of any specified argument is invalid.
UnexpectedFault	Thrown if an unexpected error occurs while performing the operation.

Events

Event	Description
ADMIN_SESSION_REMOTE_ASSISTANT_TICKET	For local sessions, if a Microsoft Remote Assistant ticket is successfully obtained.
ADMIN_SESSION_REMOTE_ASSISTANT_TICKET_FAILED	For local sessions, if unable to obtain a Microsoft Remote Assistant ticket.
VLSI_FEDERATED_DESKTOP_SESSION_REMOTE_ASSISTANT_TICKET_REQUEST_SENT	For remote sessions, if a request was successfully made to obtain a Microsoft Remote Assistant ticket.
VLSI_FEDERATED_DESKTOP_SESSION_REMOTE_ASSISTANT_TICKET_REQUEST_SEND_FAILED	For remote sessions, if a request could not be made to obtain a Microsoft Remote Assistant ticket.

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