API, SDK, and PowerCLI Support Options

If you need assistance with using one of our APIs, SDKs, or PowerCLI commandlets, Omnissa offers a number of free and paid support options.

Community Support¶

Join one or more of our developer communities, where you can connect with developers, automation engineers, IT admins, and other Omnissa product experts around the world. Share knowledge in discussion forums; follow the latest news in our blogs and social media; and participate in talks and events, including developer talks at Omnissa conferences (formerly VMworld).

Product Support¶

Omnissa Global Customer Support helps customers find the correct level of support, from developer assistance to a comprehensive customer success offering. See Omnissa Support Offerings and Services to learn more.

SDK and API Support for Technology Alliance Partners¶

Partners in the Omnissa Technology Alliance Partner (TAP) program can obtain SDK and API support by navigating to the TAP Resources page on the Technology Partner Hub site. File a case by clicking TAP Partner Support, and then choose Support.

SDK and API Support for Commercial and Enterprise Organizations¶

The Omnissa SDK and API Support program offers expert assistance to guide your development process, including sanity checks, best practice recommendations, and work-around suggestions. This program is ideal for commercial and enterprise organizations building solutions for managing Omnissa environments. Contact your Omnissa Sales representative for more information.

Software/Hardware Certification Support for Technology Alliance Partners¶

Eligible partners currently enrolled in Omnissa's Partner program and one of Omnissa's software/hardware certification programs can purchase the relevant support option from Ecosystem Services Products in the Omnissa Store. If your program is not listed, please review the instructions for certification support provided with your program materials.

Other Support Services for Partners¶

Omnissa offers additional partner support services, ranging from incident-based transactional support to subscription-based technical support, including technical support for developers. To learn more, see the Partner Connect linked below.